FAQ's

WHERE ARE YOU LOCATED?
We are based out of Southwest Florida and ship out of the same location. 
We do have seasonal distributors in Trinidad (Micles Fashion Network); Jamaica (Ammar's) and Barbados (Shoes 4 U). Please contact us if you have a retail store and you're interested in carrying our brand!

SIZING
We try our best to provide you with as much product detail as possible, if you have additional questions, please fee free to contact us: send us a DM on Instagram, Facebook, or give us a call.

RETURNS
Click here for our full return policy

SHIPPING
From the time of your order we prepare and ship your package within 0-2 business days of receiving the order.


Transit Times (ie. after your order is processed):

  • USPS First Class Shipping takes 2-5 business days (end to end tracking is not available for this service)

  • USPS Priority Mail - this is not a guaranteed service, and may take between 1-3 business days (tracking is available)
  • UPS Ground - this is a guaranteed service, and may take between 1-3 business days (tracking is available)
    Florida/ South Georgia - 1 day from the day your order is shipped; you will receive a tracking number that will give your guaranteed date of arrival.
    NY/ DC / Texas - 2-3 days from the day your order is shipped, you will receive a tracking number that will give your guaranteed date of arrival from the day your order is shipped, you will receive a tracking number that will give your guaranteed date of arrival.
    West Coast - 3-5 days from the day your order is shipped, you will receive a tracking number that will give your guaranteed date of arrival.
    • UPS 2nd Day Expedited - 2 days Guaranteed*

    • UPS Next Day Air Expedited - Next Day Guaranteed*

    • International Orders take 2-14 days depending on the service selected.

      PLEASE NOTE: Import duties may be charged on goods entering a foreign country. We ship from the US and must comply with import laws as governed by each country we ship to.

    During high volume times our processing time for orders may be closer to 2 business days, please plan ahead as it is difficult to accommodate rush orders during these times.